Network Degradation

Updates

Resolved
April 06, 2026 at 14:11
Resolved
April 06, 2026 at 14:11
The performance degradation incident has been resolved. We will provide a post-mortem as soon as we collect the necessary data.
Monitoring
April 06, 2026 at 13:25
Monitoring
April 06, 2026 at 13:25
This is an update regarding the ongoing incident.
Current Status: We are pleased to inform you that our service provider has successfully applied a mitigation. Traffic has been restored to normal levels, and we are actively monitoring the situation to ensure continued stability.
Key Details:
Detail
Information
Service(s) Affected
All Services
Current Status
Monitoring
Reported Impact
N/A
We will provide our next update when full resolution is confirmed.
Thank you for your continued patience.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
Sincerely,
The PXL Vision Team
Identified
April 06, 2026 at 13:01
Identified
April 06, 2026 at 13:01
This is an update regarding the ongoing incident affecting our services.
Current Status: We want to inform you that our service provider has identified the root cause of the issue, and remediation efforts are currently underway.
Impact Summary: Customers may still be experiencing slowness.
Key Details:
Detail
Information
Service(s) Affected
All services
Current Status
Identified
Reported Impact
Slowness
We will provide our next update as soon as possible.
Thank you for your continued patience.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
Sincerely,
The PXL Vision Team
Investigating
April 06, 2026 at 09:30
Investigating
April 06, 2026 at 09:30
We are writing to inform you that we are currently investigating an incident affecting the performance of all services related to network degradation.
Customers may be experiencing slowness.
Key Details:
Detail
Information
Service(s) Affected
All Services
Current Status
Investigation
Reported Impact
Slow processing of requests
Our Action Plan:
Our engineering team is actively engaged and working to stabilize the service and restore full performance as quickly as possible. At this point in time, we don't have a clear root cause.
We are treating this with the highest priority and will provide an update as soon as possible.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
We sincerely apologize for the disruption and appreciate your patience.
Sincerely,
The PXL Vision Team

Detail	Information
Service(s) Affected	All Services
Current Status	Monitoring
Reported Impact	N/A

PXL Vision - Network Degradation – Incident details