PXL Vision - Degraded Performance – Incident details

We are pleased to confirm that the technical issue impacting our third-party service provider has been fully resolved, and all services have been restored and are operating normally.

You should now be able to resume your operations without any further disruption.

Thank you once again for your incredible patience and understanding while our partner worked to fix this unforeseen issue. We sincerely apologize for any inconvenience this disruption caused.

We will continue monitoring our services for the next period. 

Sincerely,

PXL Team

The reconfiguration of all services has been restarted, and we are monitoring that all services are functioning as expected with no interruptions.
Right now, all services are available and fully functional.

As soon as we have a full confirmation from our provider, we will update you.

Sincerely,

PXL Team

To stabilize the situation, we will perform a restart process of all our services.
This may result in a temporary drop in the services.

Sincerely,
PXL Team

The root cause of the service performance impact remains unknown at this time. Our service provider is undergoing an investigation with high priority. Services are not completely down, but suffer a performance degradation.

We are closely monitoring the situation and will provide an update with an estimated time of resolution or once service is restored.

We appreciate your patience and understanding.

Sincerely,

PXL Team