PXL Vision - Notice history

All systems operational

PXL Ident - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

PXL Ident API - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

PXL Check - Operational

100% - uptime
Dec 2025 · 99.99%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

PXL Cloud - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notification Service - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Notice history

Feb 2026

Stability and Security enhancement
Scheduled for February 02, 2026 at 05:00 – 05:30 30 minutes
  • Planned
    February 02, 2026 at 05:00
    Planned
    February 02, 2026 at 05:00

    We are writing to inform you of essential scheduled maintenance for Internal Configuration Services to enhance security and performance.

    Key Details:

    Detail

    Information

    Service(s) Affected

    All services

    Impact

    No service downtime. Internal updates only.

    This is a routine infrastructure update; no service unavailability is expected.

    Action Required: None.

    You can monitor our progress on the Status Dashboard: https://status.pxl-vision.com/.

    Thank you for your understanding.

    Sincerely,

    The PXL Vision Team

Jan 2026

Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our service provider fixed issues from their side, and we are monitoring that all services are functioning as expected with no interruptions.

    Right now, all services are available and fully functional.

    As soon as we have a full confirmation from our provider, we will update you.

    Sincerely,

    PXL Team

  • Investigating
    Investigating

    We are writing to inform you that our services are currently experiencing degraded performance.

    This is due to an unforeseen technical issue impacting our third-party service provider. We understand that this may cause inconvenience and we sincerely apologize for the disruption to your operations.

    Our team is in constant communication with the service provider and they are working urgently to resolve the issue and restore full functionality as quickly as possible. We are closely monitoring the situation and will provide you with an update as soon as we have a firm estimated time of resolution or once service is restored.

    We appreciate your patience and understanding during this time.

    Thank you for your continued understanding.

    Sincerely,

    PXL Team

Dec 2025

Stability and Security enhancement
  • Completed
    December 18, 2025 at 06:00
    Completed
    December 18, 2025 at 06:00
    Maintenance has completed successfully
  • In progress
    December 18, 2025 at 04:30
    In progress
    December 18, 2025 at 04:30
    Maintenance is now in progress
  • Planned
    December 18, 2025 at 04:30
    Planned
    December 18, 2025 at 04:30

    We want to inform you that we will conduct a scheduled service update as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

Stability and Security enhancement
  • Completed
    December 15, 2025 at 05:30
    Completed
    December 15, 2025 at 05:30
    Maintenance has completed successfully
  • In progress
    December 15, 2025 at 04:30
    In progress
    December 15, 2025 at 04:30
    Maintenance is now in progress
  • Planned
    December 15, 2025 at 04:30
    Planned
    December 15, 2025 at 04:30

    We want to inform you that we will conduct a scheduled service update as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

Production Release
  • Completed
    December 11, 2025 at 05:08
    Completed
    December 11, 2025 at 05:08
    Maintenance has completed successfully.
  • In progress
    December 11, 2025 at 04:30
    In progress
    December 11, 2025 at 04:30
    Maintenance is now in progress
  • Planned
    December 11, 2025 at 04:30
    Planned
    December 11, 2025 at 04:30

    We are planning for scheduled maintenance during that time. During the maintenance, we will release a new version of the PXL applications. Downtime is not expected.

PXL Check Partial Outgate
  • Resolved
    Resolved

    The incident was related to the partial outage in one of our third-party infrastructure providers.
    This incident has been resolved.

    Sincerely,
    PXL Team.

  • Investigating
    Investigating

    We experienced issues with the PXL Check. Users were unable to log in to the application, while previously logged-in users could continue working as usual.
    Other services were not affected.
    Our team investigated the root cause of the issue.

PXL Check Unavailable
  • Update
    Update

    We are happy to inform you that the service is fully operational and stable.
    The total unavailability period lasted approximately 10 minutes, starting at 08:55 CET.
    The root cause was triggered by a system overload. The issue is currently being investigated, and corrective measures will be applied as soon as possible.
    In the meantime, service availability will not be impacted, as additional safeguards have been implemented to ensure full operational capacity.
    We apologize for this incident.

  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The service has been restarted and is operational, but may still be unstable.
    We are investigating the root cause and mitigating meanwhile the load of the system to ensure availability during the investigation. 

  • Update
    Update

    We would like to inform you that our service for PXL Check in Production is temporarily not available. We are checking the issues with the highest priority and will keep you informed as soon as we have an update.

    We apologize for the inconvenience.

  • Investigating
    Investigating
    We are currently investigating this incident.

Dec 2025 to Feb 2026

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