Incident - Performance Degradation - Détails de l'incident - PXL Vision

Incident - Performance Degradation

Résolu

Panne partielle

Signalé le il y a environ 2 moisA duré environ 3 heures

Concernés

PXL Ident

PXL Ident API

PXL Check

PXL Cloud

Notification Service

Mises à jour

Résolu
avril 07, 2026 à 15:42
Résolu
avril 07, 2026 à 15:42
The incident has been resolved. We will provide a post-mortem as soon as we collect the necessary data.
Surveillé
avril 07, 2026 à 15:12
Surveillé
avril 07, 2026 à 15:12
This is an update regarding the ongoing incident affecting all services.
Current Status: We want to inform you that the service provider has applied a fix. The apps are becoming operational, and we are monitoring the situation. We will continue to provide updates as the situation develops.
Key Details:
Detail
Information
Service(s) Affected
All services
Current Status
Fix applied
Reported Impact
Slowness
We will provide our next update as soon as possible.
Thank you for your continued patience.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
Sincerely,
The PXL Vision Team
Mettre à jour
avril 07, 2026 à 14:31
Mettre à jour
avril 07, 2026 à 14:31
This is an update regarding the ongoing incident affecting all services.
Current Status: We want to inform you that our third-party service provider is currently in the process of applying a series of mitigations. We are actively monitoring the situation and will provide a further update once we are able to confirm whether conditions are improving.
Impact Summary: Customers may still be experiencing a drop in services.
Key Details:
Detail
Information
Service(s) Affected
All services
Current Status
Fix Deployment In Progress
Reported Impact
Slow processing
Thank you for your continued patience.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
Sincerely,
The PXL Vision Team
Identifié
avril 07, 2026 à 13:23
Identifié
avril 07, 2026 à 13:23
This is an update regarding the ongoing incident affecting all services.
Current Status: We want to inform you that the current issue is originating from our third-party service provider. The provider is fully aware of the situation and is working diligently to implement a fix at the earliest opportunity. We will continue to provide updates as the situation develops.
Key Details:
Detail
Information
Service(s) Affected
All services
Current Status
Identified
Reported Impact
Slowness]
We will provide our next update as soon as possible.
Thank you for your continued patience.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
Sincerely,
The PXL Vision Team
Détecté
avril 07, 2026 à 13:12
Détecté
avril 07, 2026 à 13:12
We are writing to inform you that we are currently investigating an incident affecting the performance of all services.
Customers may be experiencing some slowness when using the applications.
Current Status: We want to inform you that our service provider is investigating the root cause of the issue.
Key Details:
Detail
Information
Service(s) Affected
All applications
Current Status
Identified Root Cause
Reported Impact
Slow processing
Our Action Plan:
We are treating this with the highest priority and will provide an update as soon as possible.
You can monitor the status of this incident on our Status Dashboard: https://status.pxl-vision.com/.
We sincerely apologize for the disruption and appreciate your patience.
Sincerely,
The PXL Vision Team

Detail	Information
Service(s) Affected	All services
Current Status	Fix applied
Reported Impact	Slowness

Detail	Information
Service(s) Affected	All applications
Current Status	Identified Root Cause
Reported Impact	Slow processing

PXL Vision - Incident - Performance Degradation – Détails de l'incident

Incident - Performance Degradation