PXL Vision - Notice history

All systems operational

PXL Ident - Operational

99.76% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.27%

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PXL Ident API - Operational

99.76% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.27%

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PXL Check - Operational

99.76% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.27%

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PXL Cloud - Operational

99.76% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.27%

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PXL Sign - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Notification Service - Operational

99.76% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 99.27%

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Sep 2025
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Notice history

View current status

Nov 2025

Global Connectivity Issues
Resolved2 hours 59 minutes
  • ResolvedUTC

    All services, including the temporarily affected Stage environment, are now operating normally following the resolution of widespread external connectivity issues.

    Sincerely,

    PXL Team

  • InvestigatingUTC

    We are currently observing reports of widespread connectivity issues affecting various services and companies globally.

    While our services are operating normally at this moment, there is a possibility that these external, global issues could impact our own systems or service providers.

    Our team is closely monitoring the situation and the stability of our services. We will provide an immediate update should we experience any performance degradation or service disruption.

    Thank you for your understanding.

    Sincerely,

    PXL Team

NOV13
Stability and Security enhancement
CompletedMaintenance55 minutes
  • CompletedNovember 13, 2025 at 04:55UTC
    Maintenance has completed successfully.
  • In progressNovember 13, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedNovember 13, 2025 at 04:00UTC

    We want to inform you that we will conduct a scheduled update of our services as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

Degraded Performance
ResolvedDegraded performance2 hours 51 minutes
  • ResolvedUTC

    We are pleased to confirm that the technical issue impacting our third-party service provider has been fully resolved, and all services have been restored and are operating normally.

    You should now be able to resume your operations without any further disruption.

    Thank you once again for your incredible patience and understanding while our partner worked to fix this unforeseen issue. We sincerely apologize for any inconvenience this disruption caused.

    We will continue monitoring our services for the next period. 

    Sincerely,

    PXL Team

  • MonitoringUTC

    The reconfiguration of all services has been restarted, and we are monitoring that all services are functioning as expected with no interruptions.
    Right now, all services are available and fully functional.

    As soon as we have a full confirmation from our provider, we will update you.

    Sincerely,

    PXL Team

  • IdentifiedUTC

    To stabilize the situation, we will perform a restart process of all our services.
    This may result in a temporary drop in the services.

    Sincerely,
    PXL Team

  • UpdateUTC

    The root cause of the service performance impact remains unknown at this time. Our service provider is undergoing an investigation with high priority. Services are not completely down, but suffer a performance degradation.

    We are closely monitoring the situation and will provide an update with an estimated time of resolution or once service is restored.

    We appreciate your patience and understanding.

    Sincerely,

    PXL Team

  • InvestigatingUTC

    We are writing to inform you that our services are currently experiencing degraded performance.

    This is due to an unforeseen technical issue impacting our third-party service provider. We understand that this may cause inconvenience and we sincerely apologize for the disruption to your operations.

    Our team is in constant communication with the service provider and they are working urgently to resolve the issue and restore full functionality as quickly as possible. We are closely monitoring the situation and will provide you with an update as soon as we have a firm estimated time of resolution or once service is restored.

    We appreciate your patience and understanding during this time.

    Thank you for your continued understanding.

    Sincerely,

    PXL Team

NOV11
Production Release
CompletedMaintenance22 minutes
  • CompletedNovember 11, 2025 at 04:52UTC
    Maintenance has completed successfully.
  • In progressNovember 11, 2025 at 04:30UTC
    Maintenance is now in progress
  • PlannedNovember 11, 2025 at 04:30UTC

    We are planning for scheduled maintenance during that time. During the maintenance, we will release a new version of the PXL applications. Downtime is not expected.

NOV10
Stability and Security enhancement
CompletedMaintenance1 hour 59 minutes
  • CompletedNovember 10, 2025 at 05:59UTC
    Maintenance has completed successfully.
  • In progressNovember 10, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedNovember 10, 2025 at 04:00UTC

    We want to inform you that we will conduct a scheduled update of our services as part of our ongoing security and stability improvements.

    This may result in a temporary drop in the services.

    Sincerely,

    PXL Team

Oct 2025

OCT29
Stability and Security enhancement
CompletedMaintenance20 minutes
  • CompletedOctober 29, 2025 at 05:20UTC
    Maintenance has completed successfully
  • In progressOctober 29, 2025 at 05:00UTC
    Maintenance is now in progress
  • PlannedOctober 29, 2025 at 05:00UTC

    We are planning to deploy changes to enhance stability and security for our applications. Downtimes are not expected.

OCT21
Production Release
CompletedMaintenance1 hour
  • CompletedOctober 21, 2025 at 05:00UTC
    Maintenance has completed successfully
  • In progressOctober 21, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedOctober 21, 2025 at 04:00UTC

    We are planning for scheduled maintenance during that time. During the maintenance, we will release a new version of the PXL applications. Downtime is not expected.

OCT17
Stability and Security enhancement
CompletedMaintenance10 minutes
  • CompletedOctober 17, 2025 at 11:10UTC
    Maintenance has completed successfully
  • In progressOctober 17, 2025 at 11:00UTC
    Maintenance is now in progress
  • PlannedOctober 17, 2025 at 11:00UTC

    We are planning to deploy changes to enhance stability and security for our applications. Downtimes are not expected.

OCT17
Stability and Security enhancement
CompletedMaintenance10 minutes
  • CompletedOctober 17, 2025 at 04:10UTC
    Maintenance has completed successfully
  • In progressOctober 17, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedOctober 17, 2025 at 04:00UTC

    We are planning to deploy changes to enhance stability and security for our applications. Downtimes are not expected.

OCT15
Stability and Security enhancement
CompletedMaintenance37 minutes
  • CompletedOctober 15, 2025 at 04:37UTC
    Maintenance has completed successfully.
  • In progressOctober 15, 2025 at 04:00UTC
    Maintenance is now in progress
  • PlannedOctober 15, 2025 at 04:00UTC

    We are planning to deploy changes to enhance stability and security for our applications. Downtimes are not expected.

Sep 2025

SEP1
Production Release
CompletedMaintenance29 minutes
  • CompletedSeptember 01, 2025 at 03:59UTC
    Maintenance has completed successfully.
  • In progressSeptember 01, 2025 at 03:30UTC
    Maintenance is now in progress
  • PlannedSeptember 01, 2025 at 03:30UTC

    We are planning for scheduled maintenance during that time. During the maintenance, we will release a new version of the PXL applications. Downtime is not expected.

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